Making North American insurance innovation visible

North American insurers: it’s time to enter your visionary new capabilities for the Efma-Accenture Innovation in Insurance Awards. Last year, we saw the awards expand into a truly global initiative. While the main ceremony will be held this year in Amsterdam, on June 24, we will once again be hosting a regional ceremony, this year in Chicago, to highlight leading-edge innovation here in North America. The venue will be announced soon.

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Insurers are Improving the Customer Experience with Seamless Integration

The lines between  people’s  business and personal  li ves   are blurring, and insurers are joining the wave of technological advancement that is  supporting  this new  blended  work-life paradigm. Accenture’s Technology Vision for Insurance 2018 repor t highlights technological trends that are improving both  the customer experience and insurers’ growth opportunities.   

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Platforms offer brokers of the future significant opportunities

If brokers want to remain relevant in the changing insurance ecosystem, they’ll need to change with it. In the last article in this series, we covered how brokers are being disintermediated by insurers offering direct-to-customer services. Here, we’ll delve into what brokers can do to increase their relevance and improve the customer experience.

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